2020甘肃学位英语考试模拟试题及答案（阅读理解2）

以下“2020年甘肃成人学位英语考试模拟试题及答案（阅读理解2）”由自考生网整理。更多学位英语考试试题信息可查看“学位英语考试历年真题”栏目。

2020年甘肃成人学位英语考试模拟试题及答案（阅读理解2）

Questions11 to 15 are based on the following passage：

Some psychologists(心理学家) maintain that mental acts such as thinking are not performed in the brain alone. but that one‘ s muscles also participate. (76) It may be said that we think with our muscles in somewhat the same way that we listen to music with our bodies.

You surely are not surprised to be told that you usually listen to music not only with your ears but with your whole body. Few people can listen to music without moving their body or. more specifically. some part of their body. Often when one listens to a symphonic concert on the radio. he is attracted to direct the orchestra (乐队) even though he knows there is a good conductor on the job.

Strange as this behavior may be. there is a very good reason for it. One cannot derive all possible enjoyment from music unless he participates. so to speak. in its performance. The listener"feels" himself into the music with more or less noticeable motions of his body.

The muscles of the body actually participate in the mental process of thinking in the same way. but this participation is less obvious because it is less noticeable.

1. Some psychologists think that thinking is

A. not a mental process

B. more of a physical process than a mental action

C. a process that involves our entire bodies

D. a process that involves the muscles as well as the brain

2. The process of thinking and that of listening to music are similar in that

A. both are mental acts

B. muscles participate in both processes

C. both processes are performed by the entire body

D. we derive equal enjoyment from them

3. Few people are able to listen to familiar music without

A. moving some part of their body

B. stopping what they are doing to listen

C. directing the orchestra playing it

D. wishing that they could conduct music properly

4. The listener‘s way of" feeling" the music is

A. the unnoticed motion of his muscles

B." participating" in the performance

C. bending an ear to the music

D. being the conductor of the orchestra

5. According to the passage. muscle participation in the process of thinking is

A. deliberate

B. Apparent

C. indistinct

D. impressive

When a consumer finds that an item she or he bought is faulty or in some other way does not live up to the manufacturer' s claim for it, the first step is to present the warranty(保单), or any other records which might help, at the store of purchase. In most cases, this action will produce results. However, if it does not, there are various means the consumer may use to gain satisfaction.

A simple and common method used by many consumers is to complain directly to the store manager. In general, the “higher up” the consumer takes his or her complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer' s favour, assuming he or she has a just claim.

Consumers shoud complain in person whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter.

Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can demonstrate what is wrong with the item in question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example, “The left speaker does not work at all and the sound coming out of the right one is unclear” is better than “This stereo(立体声音响)does not work.”

The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumers' rights.

6.When a consumer finds that his purchase has a fault in it, the first thing he should do is to ______.

A. complain personally to the manager

B. threaten to take the matter to court

C. write a firm letter of complaint to the store of purchase

D. show some written proof of the purchase to the store

7.If a consumer wants a quick settlement of his problem, it' s better to complain to ______.

A. a shop assistant

B. the store manager

C. the manufacturer

D. a public organization

8. The most effective complaint can be made by ______.

A. showing the faulty item to the manufacturer

B. explaining exactly what is wrong with the item

C. saying firmly that the item is of poor quality

D. asking politely to change the item

9. The phrase “live up to” (Para. 1, Line 2)in the context means ______.

A. meet the standard of

B. realize the purpose of

C. fulfil the demands of

D. keep the promise of

10. Tthe passage tells us ______.

A. how to settle a consumer' s complaint about a faulty item

B. how to make an effective complaint about a faulty item

C. how to avoid buying a faulty item

D. how to deal with complaints from customers

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